New York Attorney General Letitia James has joined a multistate, bipartisan coalition of 22 attorneys general in urging UnitedHealth Group, Inc., the nation's largest health insurer, to better protect patients, providers, and pharmacies harmed by the recent cyberattack on its subsidiary, Change Healthcare. Following the cyberattack on Change Healthcare in February that disrupted health care providers' networks, patients have reported delays in access to care, have been denied access to prescription drugs, and have had difficulty scheduling appointments or procedures. Millions of New Yorkers have been affected by this cyberattack and providers have been unable to process insurance claims, causing financial harm for providers in New York and across the country. Attorney General James and the bipartisan coalition are calling on United to improve transparency about the cyberattack, quickly resolve the backlog of claims, and take more steps to protect patient data.
James says, "Patients and health care providers nationwide should not have to suffer because of UnitedHealth's failures. Scheduling a medical procedure can already be worrisome, and now the delays and disruptions caused by this cyberattack have made accessing care much harder for patients. UnitedHealth has an obligation to protect its patients and must do more to minimize the harm of the cyberattack on its systems. I am proud to stand with a bipartisan coalition of attorneys general in urging UnitedHealth to take action and fix this problem."
File photo
